How to Start Selling on Facebook Marketplace: A Step-by-Step Guide for Retailers
With over 1 billion monthly users, Facebook Marketplace has evolved from a peer-to-peer local selling tool into a powerful retail sales channel for ecommerce businesses. For multichannel retailers looking to diversify beyond Amazon, Walmart, and eBay, Facebook Marketplace offers an opportunity to reach a massive audience with lower competition and more personalized buying experiences.
In this step-by-step guide, weโll walk you through exactly how to set up and start selling on Facebook Marketplace as a business โ along with tips to optimize listings, streamline operations, and scale successfully.
Why Sell on Facebook Marketplace?
- Built-in audience of local and national shoppers
- Free product listings with no upfront fees
- Access to Facebook Shops and Checkout features
- Integrated messaging for direct customer communication
- Cross-promotion via Facebook ads, posts, and groups
Step 1: Choose How Youโll Sell โ Local or Nationwide
Option 1: Local Selling (Manual Fulfillment)
- Great for in-person transactions and simple product types.
- Limited to physical handoffs or self-managed shipping.
Option 2: Nationwide Selling with Facebook Shops
- You get access to Facebook Checkout and paid shipping.
- Enables automation, centralized inventory, and tracking.
- Must apply for a Commerce Account through Meta.
โ Tip: For ecommerce retailers looking to scale, Facebook Shops + Marketplace integration is the best option.
Step 2: Set Up Your Business on Facebook
- Create a Facebook Business Page
Go to facebook.com/pages/create and set up your brandโs public page. - Create a Commerce Account
Visit Meta Commerce Manager and click Get Started. Youโll need:- A verified business name
- EIN/tax ID
- U.S. bank account for payouts
- Shipping and return policies
- Connect Your Facebook Page and Catalog
Link your product catalog using:- Manual uploads
- CSV files
- Or automated sync from platforms like EcomBiz.AI
Step 3: Upload Your Products to Facebook Marketplace
You can upload products manually or in bulk via catalog integration.
For Manual Uploads:
- Go to Commerce Manager > Catalog > Items > Add Items
- Enter product details:
- Title (use clear, keyword-friendly titles)
- Description (focus on benefits and features)
- Images (1,200 x 1,200 px recommended)
- Price, condition, and quantity
- Choose Marketplace as a sales channel
For Bulk Uploads:
- Use a data feed or connect your Shopify/BigCommerce catalog
- Or use a tool like EcomBiz.AI to push listings across all your channels
Step 4: Set Up Shipping and Fulfillment
To sell nationwide, youโll need to enable shipping in your Commerce Account settings.
Requirements:
- Ship within 3 business days
- Upload tracking information
- Accept returns within at least 30 days (optional, but recommended)
- Facebook holds funds for up to 15 days until order delivery is confirmed
โ ๏ธ Note: Facebook currently charges a 5% selling fee per transaction (or $0.40 for orders under $8).
Step 5: Optimize Your Listings
- Use lifestyle photos to increase CTR
- Add keywords customers use when searching (e.g., โGold Hoop Earrings โ 14k Plated โ Gift for Herโ)
- Keep pricing competitive and transparent
- Cross-promote listings via:
- Facebook Business posts
- Facebook Ads
- Facebook Groups
Step 6: Manage Orders and Customer Communication
- Orders appear in Commerce Manager > Orders
- Use Facebook Messenger to respond to pre-sale and post-sale inquiries
- Update tracking and shipping status promptly
- Encourage reviews and ratings
Step 7: Scale with Automation
Managing Facebook Marketplace manually can work for 10โ20 SKUs, but once youโre expanding:
- Use an automation platform like EcomBiz.AI to:
- Sync inventory across Facebook, Amazon, eBay, and Walmart
- Automatically publish new listings
- Manage bundles and promotions
- Route orders to the right supplier or fulfillment center
Final Thoughts: Facebook Marketplace Is Just Getting Started
Selling on Facebook Marketplace is a smart way for ecommerce retailers to expand reach without spending heavily on ads or fighting saturated marketplaces. With the right setup and tools, you can reach customers where they already spend time โ and integrate it into your multichannel strategy.
Ready to scale your social commerce presence?
EcomBiz.AI helps multichannel sellers publish, manage, and fulfill listings on Facebook Marketplace and beyond โ all from one centralized platform.